Frequently Asked Questions

  • Your first visit, also called your Initial Evaluation, is a 60-minute appointment designed to help us understand your needs and develop a personalized treatment plan. We’ll begin by reviewing your medical history, discussing your current symptoms and concerns, and talking about your goals for physical therapy. Next, we’ll perform a comprehensive physical examination. Based on our findings, we’ll create a plan of care tailored to your unique needs and goals.

  • No, you do not need a referral to see a physical therapist in California. If your care continues beyond 45 days or 12 visits (whichever comes first), we’ll simply need your physician or other authorized healthcare provider to sign your plan of care. We will help coordinate this process for you. If you do have a referral, please bring a copy to your first visit or have your physician fax it to (833) 336-1233.

  • We recommend wearing loose-fitting, comfortable clothing that provides access to the area being treated and allows you to move easily during your appointment. This is especially important if exercises are a part of your treatment plan.

  • We are an out-of-network provider, which means we do not bill insurance directly. However, many insurance plans offer out-of-network benefits that may provide reimbursement for physical therapy services. We’re happy to provide you with the necessary documentation, including a superbill, that you can submit to your insurance company for possible reimbursement. We recommend contacting your insurance provider to better understand your out-of-network benefits and coverage.